Friends, Family & Guests
Since our restaurant temporarily closed in March due to COVID-19, we have been working together to create a new and better Fiorella. This challenging time presents another opportunity for us to grow and deliver the best possible service and hospitality. Our staff and community members are so important to us and that is why we are taking all the necessary steps to ensure you feel safe in our restaurant.
Health, safety, and cleanliness have always been a top priority for Fiorella. We have been monitoring developments regarding coronavirus (COVID-19) and implementing safety measures since we started our to-go program. Now that we can open our doors and welcome you back inside the restaurant, these measures will continue along with some additional enhancements to ensure your safety.
All staff members are screened for temperature and signs of illness linked to COVID-19 at the start of each shift. Everyone will be practicing proper hand washing as often as possible, social distancing and avoiding handshakes. Our staff is trained on our new protocol and is prepared.
You will notice Fiorella is properly spaced according to state guidelines and has some additional protective barriers to keep you safe and maintain an appropriate distance from other diners. Our staff will be wearing face masks throughout their shift and we require that you wear one as well when entering the building, using the restroom, and leaving. When you are seated at the counter or an outside table, you are welcome to remove your face mask.
We will also be cleaning and disinfecting all high touch areas throughout the day and evening including but not limited to doorknobs, restrooms, countertops, chairs, and credit card processing devices.
We ask that you please stay home if you are feeling sick.
Fiorella is committed to continuing to provide warm hospitality under any circumstance – whether we are sending you home with a to-go meal or serving you a plate of pasta inside the restaurant. We will remain vigilant and ready to make the correct decisions based on information from the CDC and government agencies.
We look forward to seeing you soon. If you have any questions or concerns, please call us at 215-305-9222 or email us at firstname.lastname@example.org. Thank you and take care.